How to reach us by phone
Call to get a live person. We answer weekday business hours and return voicemails the same day. Have your job site address ready, whether it's a construction project on the north side of Aurora, a wedding near downtown, or a farm outside city limits. Tell us how many people you're serving, how long you need the unit, and whether the site has water and power. We'll ask about access: a roll-off dumpster needs about 60 feet of straight clearance behind the truck, and if you're on a tight lot we can work around it. Phone quotes are free and take five minutes.
How to reach us by email and web form
Email works if you're not in a hurry. Fill out the request a quote form on our site and describe what you need: portable toilets, septic pumping service, roll-off dumpster rental, restroom trailer rental, storage container rental, temporary fence rental, or handwashing station rental. Add your address in Aurora and your move-in date. We read every email and get back within 24 hours on weekdays. Email is also the best way if you have a complex question, say, whether your event needs ADA accessible portable toilets under ADA Standards section 213.2, which requires at least one accessible unit in any cluster of single-user toilets. We'll confirm placement details and walk you through the options.
Service area and delivery
Aurora Porta Pros services Aurora and surrounding towns. We deliver north to Aetna Estates, west to Four Square Mile, south to Parker, and southwest to Centennial. Most deliveries happen within two business days. If you need a unit faster, ask, we keep emergency stock for same-day rental of standard toilets. Placement in the public right of way needs confirming with the city, so mention if your unit will sit on a street or in a city easement and we'll verify the rules with you. Storage containers and dumpsters take longer to position because they need level ground and clearance for the truck to back in; tell us about site conditions when you call and we'll confirm feasibility before you commit.
A standard portable toilet holds 60 to 70 gallons and sits about 44 by 48 inches on the ground. If you're fitting multiple units on a tight lot, that footprint matters. We deliver and pick up, pump and service on a regular schedule, baseline service is one visit per week for up to 10 users over a 40 hour week, per ANSI/PSAI Z4.3, the portable sanitation service standard. Construction sites may need more frequent pumping if foot traffic is heavy. Let us know your user count and we'll set the right schedule.
How soon can Aurora Porta Pros deliver?
Most deliveries happen within two business days. Same-day emergency rental is available for standard units if you call before 10 a.m. Restroom trailers and roll-off dumpsters take longer to schedule because they need site prep.
Do you serve areas outside Aurora?
Yes. We cover Aetna Estates, Four Square Mile, Watkins, Greenwood Village, Cherry Creek, Parker, Dove Valley, and Centennial. Call with your address and we'll confirm service and transit time to your site.
What payment methods do you accept?
We accept all major credit cards, bank transfers, and invoicing for established customers. Call for details on deposit requirements and payment terms for multi-week rentals.
Can I cancel or change my rental dates?
Yes. Cancellation and modification terms depend on the unit type and how close you are to delivery. Call to discuss your situation, we'll find a workable option.
What if my portable toilet is damaged on my site?
Report damage immediately by phone. We inspect units before delivery and after return. Damage that occurs in your custody is billed separately; we'll photograph it and send you an invoice. Normal wear and use is our responsibility.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.